CREATOR OF THE EPEC™ INTERACTIVE CUSTOMER SERVICE SYSTEM

Dr. Susan Harrison
President and Owner

Dr. Susan Harrison is a gifted keynote speaker, award-winning author, blogger, corporate trainer and personal coach. She has helped thousands of women all over the world develop effective business and life skills. Her areas of expertise include de-stressing, along with various facets of personal and professional development and public speaking. With disarming transparency, Susan shares her struggles and successes in work and personal communications.

Crystal Flanery
Executive and Personal Assistant

Crystal raises the coolness factor everywhere she goes, and our team is no exception. Multifaceted, multitalented, and adaptable, she uses her background in graphic design and organizational skills to keep us—you guessed it—organized.

Traci Matt
Editor and Online Manager

Traci is an old-school journalist who ensures all the “i’s” are dotted and the “t’s” are crossed in Susan’s books and blog posts. Traci also shares years of marketing experience with us to help keep the various tentacles of Susan’s online presence interesting and intact.

Krisxan Clark
Administrative Assistant

We depend on Krisxan to keep the last of our juggling balls from dropping to the ground. Most of our conversations start with “Hey, Krisxan, can you…” and end with her smile and assurance that yes, of course she can. (And in case you’re wondering, the X is silent.)

Cindi Rogers
By George PR

Connections? Check! Savvy? Check! Energy? Check! When you see Susan on TV or standing in front of a crowd, you can bet Cindi has orchestrated the dance and is right there cheering her on. Cindi’s stellar contacts and hard work keep all of our to-do lists growing. By George PR